Telesales Representative (Night Shift)
Kathmandu,
Nepal
Kathmandu,
Nepal
We are seeking a confident, target-driven Tele Sales Representative to manage outbound calls, customer inquiries, lead follow-ups, and sales targets while maintaining professional customer relationships.
Responsibilities
- Make outbound calls to potential and existing customers.
- Handle incoming customer inquiries professionally.
- Explain products, services, offers, and pricing clearly.
- Follow up with leads and interested customers.
- Build and maintain positive customer relationships.
- Record customer details and call updates accurately.
- Update leads, follow-up notes, and customer information in CRM.
- Handle customer objections and provide suitable solutions.
- Support daily, weekly, and monthly sales target achievement.
- Coordinate with the sales team for customer and order updates.
Must Have
- High school diploma or bachelor’s degree preferred.
- Previous experience in tele sales, customer service, inside sales, or call center roles.
- Strong verbal communication and listening skills.
- Good convincing, negotiation, and follow-up skills.
- Comfortable making outbound calls.
- Ability to handle incoming customer inquiries.
- Basic computer knowledge.
- Experience using CRM, Excel/Google Sheets, email, or order systems.
- Ability to maintain professionalism with customers.
- Fluency in English.
- Target-driven mindset.
Nice to have
- Knowledge of wholesale, retail, distribution, or B2B sales.
- Additional language skills.
- Experience with order management systems.
- Strong multitasking ability.
- Good problem-solving skills.
- Ability to manage customer objections confidently.
- Strong time management skills.
- Patience while dealing with different types of customers.
- Ability to work independently.
- Ability to work as part of a sales team.
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
